Mission Statement

Medical Billing

Practice Management

Advisory Services

Career Opportunities

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The process of billing for medical services can make or break a physician's practice. The health of your organization is heavily dependent on how well your client accounts and reimbursements are managed. With regulations mandated by HCFA and constant policy changes from carriers, it is crucial that each function of the billing process be approached with great care and scrutiny. The risks of financial loss as well as the possible liability of fraud are abundant.
Hawthorn's medical billing professionals have an insider's knowledge and seasoned capacity to meet your collection system goals. Our finely-tuned expertise brings a number of benefits to clients -- throughout changing medical and regulatory environments:
Strengthened cost control for the physician's practice.
Reduced medical legal risk.
Emphasized financial strength.
More informed decisions.
Peace of mind.
Protection from Risk
and Strengthen Reimbursements
What are the steps
involved in successful billing? Hawthorn has an extensive program designed
to take the work and risk out of medical billing for the physician. Here's
a quick look at our delivery system:
Service
Features
- Timely month-end
reporting.
- Regularly scheduled
month-end meeting at client site.
- Annual fee
schedule analysis with recommendations.
- Meetings with
representatives of third party payers to discuss issues.
- Payment level
monitoring for all insurance plans and self-pay.
- Interface with
client's professional support staff as needed (CPA, Attorneys &
Financial Advisors).
Operational
Procedures
- Interfacing
with hospital information processing systems.
- File maintenance
of patient records and billing information.
- Internal audit
controls to verify and monitor documents received.
- Oversight &
guidance of comprehensive diagnostic and procedure coding.
- Automatic sequential
filing of claims.
- Aged summary
of open claims by carriers.
- Depositing/posting
of all cash receipts.
- Processing
of patient refunds.
- Itemized statements
and pre-collection notices.
- Patient telephone
inquiry and correspondence follow-up.
- Monthly management
and operational reporting.
Third
Party Management
- Electronic
claim submission direct with Blue Shield, Medicare, Medicaid.
- Electronic
claim submission through claims clearing house.
- Electronic
remittance with Medicare (if applicable).
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